Terms of Use

1. Acceptance of Terms

By accessing or using Hushmetrics (“the Service”), you agree to be bound by these Terms of Use. If you do not agree, do not use the Service. These terms apply to all users, including waitlist members, trial users, and paid subscribers.

2. Service Description

Hushmetrics is a marketing attribution and analytics platform that connects ad accounts, phone systems, WhatsApp, and CRM data to provide unified tracking, AI-powered insights, and campaign optimization recommendations.

3. Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must provide accurate and complete information when creating an account.
• You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or to violate any applicable laws
• Attempt to access other users’ data or accounts
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated tools to scrape, crawl, or extract data from the Service
• Resell, sublicense, or redistribute the Service without our written consent
• Upload malicious code or attempt to compromise the security of the platform

5. Intellectual Property

All content, features, and functionality of the Service — including the design, code, AI models, and branding — are owned by TBI and are protected by intellectual property laws. Your data remains yours; we claim no ownership over the data you provide or that is collected through your connected accounts.

6. AI Features & Recommendations

Our AI-powered features provide recommendations based on your data. These are informational and should not be treated as financial or business advice. You are solely responsible for decisions made based on AI recommendations. We do not guarantee specific outcomes or returns.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance, and third-party API outages (e.g., Facebook or Google API downtime) are outside our control. We are not liable for losses resulting from service interruptions.

8. Limitation of Liability

To the maximum extent permitted by law, Hushmetrics and TBI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or business opportunities, arising from your use of the Service.

9. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms. Upon termination, your right to use the Service ceases immediately. You may request deletion of your data per our Data Deletion Policy.

10. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or a notice within the Service. Continued use after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of competent jurisdiction.

12. Contact

For questions about these Terms, contact us at team@hushmetrics.com.